Privacy Policy

Last Updated: March 10, 2024

Welcome to Pieceful Stitches! At Pieceful Stitches, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website, purchase our products, or interact with our services. By using Pieceful Stitches website or services, you consent to the data practices described in this policy.

1. Information We Collect

1.1 Personal Information:
   – When you make a purchase, we collect personal information such as your name, email address, shipping address, and payment details. This information is necessary to process your order and fulfill your purchases.
   – When you create an account on our website, we collect personal information such as your name, email address, and password to facilitate account management and order history.
   – If you subscribe to our newsletter or marketing communications, we collect your email address to provide you with updates, promotions, and news about our products and services.

1.2 Automatically Collected Information:
   – We use technologies like Google Analytics, Google Console, and Pinterest for WooCommerce to collect information about your interactions with our website, such as your IP address, browser type, device type, pages visited, and referring website. This information helps us analyze trends, improve our website functionality, and personalize your experience.

2. Use of Information

2.1 We use the information we collect for the following purposes:
   – To process and fulfill your orders, including shipping, delivery, and customer support.
   – To communicate with you regarding your orders, inquiries, and customer service requests.
   – To send you promotional offers, newsletters, and marketing communications if you have opted in to receive them.
   – To improve our products, services, and website functionality based on your feedback and usage patterns.
   – To prevent fraud, unauthorized transactions, and security breaches.

3. Data Sharing and Disclosure

3.1 We may share your personal information with trusted third parties for the following purposes:
   – Payment processing: We share your payment information with payment service providers such as Square and WooPayments to process transactions securely.
   – Shipping and logistics: We share your shipping information with shipping carriers to fulfill and deliver your orders.
   – Marketing and analytics: We share anonymized and aggregated data with analytics providers and advertising partners to analyze website performance, measure advertising effectiveness, and improve our marketing strategies.

3.2 We do not sell, rent, or disclose your personal information to third parties for their own marketing purposes without your explicit consent.

4. Data Retention

4.1 We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

5. Your Rights

5.1 You have the right to:
   – Access and update your personal information by logging into your account settings.
   – Opt-out of receiving marketing communications at any time by following the unsubscribe instructions provided in our emails or contacting us directly.
   – Request the deletion of your personal information, subject to certain exceptions where we are required to retain information by law or for legitimate business purposes.

6. Security

6.1 We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

7. Changes to This Privacy Policy

7.1 We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated policy on our website. We encourage you to review this policy periodically for the latest information on our data practices.

8. Contact Us

8.1 If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at piecefulstitches@gmail.com

Thank you for choosing Pieceful Stitches!